Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world’s smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading ‘Neobank’ for Africans.
To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.
We are recruiting to fill the position below:
Job Title: Card Operations Intern – Sorting Team (South-west)
Location: Nigeria
Employment Type: Temporary
Department: Product
About the Role
We are looking for Card Operations Interns who will be responsible for preparing, sorting, and dispatching cards to our customer’s through our delivery partners.
What you’ll be doing (Roles & Responsibilities)
Receive card boxes from Secure ID
Count the number of cards received and compare it with the data quantity (Ability to reconcile stocks or items).
Each intern picks the states assigned to them and confirms using the name, address, and phone number, sorting according to regions.
Resolving customer complaints, and escalating issues, ensure resolution before closing conversations
Tracking the status of cards delivered, yet to be delivered or in transit
Communicate delivery issues with delivery partners
After confirmation, package the cards together and prepare them for the delivery partner
Requirements
Applicants must have NYSC certificate
1+ year of relevant experience
Attention to detail.
Ability to come up with innovative ideas
Applicants must between the ages of 18 to 25
Good verbal and written communication skills
Computer literacy
Proficiency in the use of Google sheets or Microsoft excel
Benefits
Why join Kuda? At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:
Pension
Competitive annual leave plus bank holidays
Group Life Insurance
Health Insurance
L&D Training
How to Apply
Interested and qualified candidates should:
Click here to apply
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Important Notes
The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
Applications submitted after the deadline will not be considered.
Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
Only qualified candidates will be invited for interview
Publisher’s Note:
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A cover letter is a one-page document that you submit with your resume to express your interest in a job opening. The purpose of a cover letter is to introduce yourself to an employer and provide a brief overview of your work history, professional skills, and an explanation why you’re the best fit for that job.
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Underneath your name in your cover letter header, list the following contact details:
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Phone number
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Linkedin profile link (optional)
Portfolio or website (optional)
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Company phone number
Hiring manager’s email address
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Start your cover letter with an informative, direct introduction by including the following details in the first one or two sentences:
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