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TeamViewer empowers SRF Ltd. with AR-based remote support solution – News235 » Olite


New Delhi, 19 July, 2022: TeamViewer, a number one international supplier of distant connectivity and office digitalization options, right this moment introduced that SRF Restricted, a multi-business chemical compounds company engaged in manufacturing of business and specialty intermediates, has applied TeamViewer’s Augmented Actuality (AR) platform Frontline. The answer allows extremely environment friendly distant help and worker coaching throughout 4 SRF crops in India.

Utilizing TeamViewer Frontline’s distant help resolution xAssist through tablets and sensible glasses, SRF is ready to considerably pace up its upkeep and repair procedures. Technicians from SRF’s Centre of Excellence in Chennai can connect with the units of on-site employees and remotely information them by the required processes with a view to rapidly determine and resolve the precise issues on the machines. By the ‘you see what I see’ expertise, the remotely related technician can help their colleagues on-site by enhancing their field of regard with digital directions or markers to beat hindrances and cut back downtime. Secondly, the expertise additionally gives the SRF workers with alternatives to study on the job whereas connecting with their seniors working in numerous areas remotely.

TeamViewer empowers SRF Ltd. with AR-based distant help resolution

Bimal Puri, Vice President & CIO (Fluoro Chemical substances & Technical Textile Enterprise) at SRF Restricted mentioned, “At SRF, we’re continuously thriving to enhance our processes. Digitalisation at all times performs a key position in our issues. By AR expertise, we’ve been in a position to cut back machine downtimes from typically days to a couple hours max. The newly applied digital service and upkeep processes considerably enhance our crops’ productiveness and – on the identical time – guarantee data switch, finally leading to increased buyer and worker satisfaction.”

Rupesh Lunkad, Managing Director TeamViewer India mentioned, “TeamViewer is elated to be SRF’s trusted companion in empowering them to seamlessly combine distant help throughout their geographical presence in India and speed up their digital transformation journey. They’re additionally exploring new use circumstances with TeamViewer to extend efficiencies, cut back prices, and scale their enterprise. TeamViewer has demonstrated its capabilities and dedication to supporting our clients in reaching their enterprise aims, and we’re wanting ahead to bringing worth to SRF Restricted with this partnership.”

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